Shipping & Return Policy

Shipping Policy

Thank you for visiting and shopping at MaaGift. The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are generally processed and shipped within 2-3 business days subject to confirmation of your order, if we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will inform you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated as per location and items (Weight & Size). Delivery delays can occasionally occur. For Products listed at MaaGift Shop following are the tentative delivery charges:

S. No. Order Value
1 More Than ₹ 1000 per item Free delivery Charge
2 Less than ₹ 999 per item Minimum of Rs 40 or more  charge for delivery per item will be applied
3 Stone Item Separate rates as per the weight

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

International Shipping Policy

We currently do not ship outside India.

Damages

MaaGift is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact us immediately within 6 hours after receiving the product to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Are there any hidden costs

There are NO hidden charges when you make a purchase on MaaGift. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

 I need to return an item

Returns are easy. Contact us through email at email ID: support@maagift.com to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Thank you for shopping at MaaGift.com operated by MaaGift Shop.

If for any reason, you are not completely satisfied with a purchase from our website, we invite you to see our policy on refunds and returns.

 

Return Policy

The following terms are applicable to any products that you purchased with Us.

  1. Lifestyle: Clothing, Watches, Sunglasses, Footwear (within 7 Days replacement or exchange)
  2. Home: Home décor, Toys, Household Items, (within 7 Days replacement or exchange)
  • Stationery: All Types of Stationery (No Returns, Only Exchange within 24 hours when you received wrong/damage items)
  1. Personalized Gift: Photo frame, Photo Mugs, Print T-Shirt, Printed Mobile Back Cover etc. (No Returns)
  2. Accessories: Any Kind of accessories or Electronics items (within 2 Days replacement or exchange)
  3. Fashion: artificial jewelry, cosmetic items, Personal Care, etc. (No Returns)
  • Party Supplies: Balloons, Candles, Decoration articles, etc (No Returns)
  • Toys: Soft Toys, Baby Dolls and other Toys (within 2 Days replacement or exchange)

Returns Pick-Up and Processing

During pick-up, your product will be checked for the following conditions:

  1. Correct Product: – Name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should be undetached and clearly visible.
  2. Complete Product: – All in-the-box accessories
  • Unused Product: – The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/return tags
  1. Undamaged Product: – The product should be undamaged and without any scratches, dents, tears or holes.
  2. Undamaged Packaging: – Product’s original packaging/ box should be undamaged.
  3. The courier person will refuse to accept the return if any of the above conditions are not met.

In certain cases where the maagift is unable to process a replacement or exchange for any reason whatsoever, a refund will be given.

For any products for which a refund is to be given, the refund process will be initiated once the returned product has been received by maagift.com.

Kindly always check a product’s Returns Policy on the product page

(MaaGift Shop may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is revised and effective from 01/08/2020.)